Felling Trailers Inc., a leading manufacturer of industrial and commercial trailers, has recently received ISO 9001:2015 Certification for its Quality Management System for its Sauk Centre, MN and Litchfield, MN operations. In addition to Felling Trailers, Inc.’s forty plus years of exceeding customers’ expectations, the company is now proud to add the ISO 9001:2015 Certification to its credentials.
Felling Trailers Celebrates being ISO 9001-2015 Certified
“This is a significant accomplishment for Felling Trailers, Inc., and it does not happen with just one person. It took over a year for our company to get to this point with cooperation and teamwork among every team member,” said Brenda Jennissen, CEO of Felling Trailers, Inc. “Our ISO journey has just begun. We will continue to work toward better processes and training which will lead to continued efficiencies and sustainability of our ISO certification and ensuring we exceed customers’ expectations. I am proud of our entire team’s diligence and commitment to achieving this important goal.”
“Our ISO journey has just begun. We will continue to work toward better processes and training which will lead to continued efficiencies and sustainability of our ISO certification and ensuring we exceed customers’ expectations.”
– Brenda Jennissen, CEO of Felling Trailers, Inc.
What does it Mean to be ISO Certified?
The ISO 9001:2015 standard, published by the International Organization for Standardization, provides a tried and tested framework for taking a systematic approach to managing an organization’s processes so that they consistently turn out a product that satisfies customer’s expectations and that quality is consistently improved. The standard is based on a number of quality management principles, including a strong customer focus and a process of continuous improvement. International Standards make things work. They give world-class specifications for products, services, and systems, to ensure quality, safety, and efficiency. ISO International Standards impact everyone, everywhere.
In order to achieve ISO 9001:2015 Certification, companies like Felling Trailers, Inc, must demonstrate that they have implemented effective quality management systems, including a strong customer focus and a process of continuous improvement across all areas of the business, including facilities, people, training, services, and equipment. Felling Trailers, Inc.’s certification process was carried out in partnership with Transpacific Certification LTD and included a detailed assessment of the company’s facilities. Interviews were carried out with management and employees, and procedures were reviewed across all functional areas, including operations, training, and development, customer complaint handling, finance, and billing.
For more information about Felling Trailers’ industrial and commercial trailers, or our ISO 9001-2015 Certification, please contact us here or call us at 1.800.245.2809.
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